Hotel Maya Kuala Lumpur City Centre, Kuala Lumpur

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Key details

About the Hotel

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Perfect

7.4

/10

4.1

3.8

“I loved how close Hotel Maya is to KLCC, just a good walk!”view full review

Location

Hotel Maya Kuala Lumpur City Centre is strategically situated near the iconic Petronas Twin Towers and premier shopping destinations. This prime location provides convenient access to subway stations and key city landmarks. Travellers can fully immerse themselves in Kuala Lumpur's vibrant city life.

Rooms

Each of the Deluxe Rooms offer approximately 36 sqm of space with options for king or twin beds. The Heritage Rooms are thoughtfully designed with intricate batik artistry, showcasing Malay culture in a contemporary setting. Premier Rooms provide 45 sqm of comfort, featuring a full-size sofa bed to accommodate families or couples seeking extra space.

Dining

The hotel boasts Maya Brasserie, serving an array of culinary delights that highlight Malaysian and international flavors. Guests can enjoy the Cultural Cuisine buffet lunch or an elegant hi-tea featuring Malay, Indian, and Thai dishes. A diverse menu is available throughout the day, including vibrant cocktails and locally inspired flavor offerings.

Wellness

An indoor hydrotherapy pool offers unique features such as gooseneck water jets and shiatsu nozzles to rejuvenate and relax the body. Guests can also unwind in the semi-indoor environment designed for relaxation and healing. This pool provides a calming space for both leisure and health-focused activities.

Family-Friendly Amenities

Hotel Maya includes an indoor playroom designed for children under 12, filled with educational toys and activities. The safari-themed environment encourages creativity and engagement among young guests. Parents can relax knowing their children have safe and enjoyable entertainment options.

Highlights

Location: near the iconic Petronas Twin Towers

Rooms: 36 sqm Deluxe Rooms with batik artistry

Dine: Authentic Malaysian & international culinary experiences

Wellness: Hydrotherapy pool with advanced features

Family: Indoor playroom for children under 12

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heritage Room

2 persons

36 m²

1 King-size bed

Shower

Air conditioning

room details

Deluxe Room

2 persons

36 m²

1 King-size bed

Shower

Bathtub

room details

Premier Room

2 persons

45 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Grand Premier Room

2 persons

67 m²

2 Single beds or 1 Queen-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Luxury

“I absolutely loved my experience in the bathroom of my room with a huge bathtub and a separate shower. The bathtub was impressively spacious, providing a relaxing soak after a long day, and it had a beautiful mirror that added a touch of elegance.” view full review

Comfort and Style

“The room I stayed in was quite spacious and stylishly designed. I appreciated the comfortable bedding and soft pillows, made for a restful night's sleep. It really was like a luxurious escape.” view full review

Breakfast Highlights

“The breakfast buffet offered a good selection with basic international options. I particularly enjoyed the Roti Bengali station, where I could get freshly made breads. The toast had a good slight crisp that I couldn't get enough of!” view full review

Convenient Amenities

“The in-room entertainment options were decent. Although there was a bit of a hassle with getting the TV channels set up, I appreciated having access to a variety of channels to relax with after a busy day.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Pool with view

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Map view

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

City landmarks

Park

KLCC Park

1.4 km

Aquarium

Aquaria

1.6 km

Mall

Chinatown

3.1 km

Landmark

Dataran Merdeka

2.5 km

Market

Central Market

2.0 km

Landmark

Alor Street

1.6 km

Event hall

Kuala Lumpur Convention Centre

1.6 km

Mall

Fahrenheit 88 Shopping Mall

1.6 km

Pagoda

Sri Maha Mariamman Temple

2.1 km

Stadium

Stadium Negara

2.1 km

Mall

Pavilion KL

1.6 km

Mall

Lot 10

1.6 km

Stadium

Merdeka Stadium

2.3 km

Landmark

Jalan Masjid India

1.9 km

Mosque

National Mosque of Malaysia

2.6 km

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

1.6 km

Park

KL Forest Eco Park

1.9 km

Landmark

National Textile Museum

2.0 km

Landmark

Sultan Abdul Samad Building

2.5 km

Theatre

Cultural Palace

2.6 km

Shopping Area

The Weld

1.6 km

Shopping Area

SOGO Mall

2.9 km

Landmark

Bank Negara Malaysia Museum and Art Gallery

4.2 km

Nearby

Event hall

Petronas Twin Towers

290 m

Mall

Suria KLCC

290 m

Museum

Petrosains Science Discovery Centre

290 m

Event hall

Petronas Philharmonic Hall

290 m

156 Jalan Ampang

Avenue K Shopping Mall

290 m

in front of Suria and Petronas

Lake Symphony

290 m

Gallery

Galeri Petronas

290 m

Restaurants

Still Waters

10 m

138 Jalan Ampang

Maya Brasserie

40 m

Hotel Maya

Healy Mac's

850 m

Jalan P Ramlee Crown Regency

Madam Kwan's

900 m

168 Jalan Bukit Bintang Pavilion Shopping Centre

Yen at W Kuala Lumpur

210 m

121 Jalan Ampang

Saint Pierre Kuala Lumpur

160 m

121 Jalan Ampang Level 8

Wow Kl

250 m

139 Pusat Pelancongan MTC Jalan Jalan Ampang

WET Deck at W Kuala Lumpur

250 m

121 Jalan Ampang

Flock at W Kuala Lumpur

270 m

121 Jalan Ampang

Espressolab

230 m

Lot 4 Level 1

Marutama ra-Men

230 m

Avenue K

The Smile of Korea Miso

230 m

UC-2 Upper Concours Level Avenue K 156 Jalan Ampang

Getting around

City Centre

Kuala Lumpur5 min · 3.3 km

Airports

Sultan Abdul Aziz Shah (SZB)47 min · 31.1 km

Kuala Lumpur International (KUL)93 min · 61.7 km

Train

Ampang Park Station16 min · 1.3 km

Old Kuala Lumpur Railway Station33 min · 2.7 km

Underground

Bukit Bintang18 min · 1.5 km

Merdeka24 min · 2.0 km

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 1805 reviews

#86 of 740 hotels in Kuala Lumpur based on Tripadvisor

Jay

United States, February 2025

6.8/10

The location of Hotel Maya is fantastic. so close to KLCC and some excellent dining options. However, the experience was marred by some significant housekeeping and maintenance issues. I encountered several cleanliness problems and unresponsive service that left me disappointed for a supposed 5-star hotel.

Rooms

5.0

The room was spacious, and the bathroom was huge with nice amenities. yet the air conditioning struggled to cool the space. I even had trouble with the bathtub faucet, which was difficult to turn off.

Service

5.0

Check-in was straightforward, but the overall service was lacking. I experienced delayed responses for simple requests, like towels, and the staff seemed indifferent.

Location

8.0

Being in the heart of the city made everything easily accessible. with just a short walk to KLCC, shopping, and great eateries nearby. However, traffic noise can be an issue if you're facing the main road.

Dining

6.0

Breakfast was tasty, but options were quite limited. It felt minimal for a hotel of this caliber. The variety could definitely be improved to better cater to all guests.

Facilities

5.0

The hotel had decent facilities, but the housekeeping was subpar. I found towels missing and the bathroom was not properly cleaned throughout my stay.

Stanley

United States, December 2024

6.2/10

My stay at Hotel Maya was a mixed bag. The location was super convenient, just a stone's throw from the city center, and I really enjoyed the breakfast variety. However, the housekeeping was pretty disappointing, which put a damper on my experience overall.

Rooms

5.0

The room I stayed in was spacious, but honestly, it could use some deep cleaning. The cleanliness left much to be desired, with a dirty toilet bowl and some rubbish on the floor.

Service

5.0

The service from the staff was hit or miss. While they were friendly and accommodating, like allowing early check-in, the housekeeping seemed to neglect basic tasks, and that was really frustrating.

Location

10.0

Location-wise, it couldn't get better-right in the heart of the city, close to KLCC. I loved being able to pop out for sightseeing easily.

Dining

8.0

Breakfast was actually really good! There was a decent variety, with fresh juices and an egg station. Definitely a highlight of my stay.

Facilities

6.0

The facilities were okay, but they felt a bit rundown. The pool was nice but could use better maintenance. I noticed that the lounge beds had stains, which wasn't ideal.

Abraham

United States, December 2024

6.2/10

My stay at Hotel Maya had both highs and lows. The location was definitely a plus, being just a 10-minute walk to the Petronas Twin Towers. However, the overall service fell short of expectations, feeling unwelcoming at times. I experienced issues with my room amenities, which detracted from an otherwise comfortable stay. 😕

Rooms

6.0

While the room was spacious and clean, it lacked basic amenities like comfortable seating and proper lighting. I also encountered issues with the television setup, requiring frequent calls to the front desk for assistance.

Service

5.0

The check-in process was frustratingly slow, taking almost an hour. Additionally, the staff's attitude was uninviting, with minimal interaction unless prompted. One positive standout was the porter, who provided excellent service.

Location

8.0

The hotel's location is superb, with easy access to KLCC and the Twin Towers, making it very convenient for sightseeing. I appreciated being in the heart of the city.

Dining

6.0

Breakfast had a good variety, but it felt minimal at times, especially the fruit selection. The breakfast staff made an effort despite being understaffed.

Facilities

5.0

The hotel offered essential facilities like room service and laundry. However, the pool area was outdated, and the spa prices seemed steep compared to the overall experience.

Clay

United States, December 2024

6.2/10

I had an overall pleasant stay at Hotel Maya. The location was perfect, just a short walk to the Petronas Towers, and the staff were friendly and accommodating. However, some aspects of the room could use attention, as I noticed some signs of aging and cleanliness issues. The breakfast was fantastic, offering a variety of delicious options.

Rooms

7.0

The room was large and spacious, but showed some signs of aging. It could have been cleaner, and there were some minor issues like dust in the ventilation and a weak flush in the bathroom.

Service

9.0

The staff were all incredibly helpful and responsive, going out of their way to ensure my needs were met. Sudina from the front of house deserves a special mention for making me feel welcomed, especially as a solo female traveler.

Location

8.0

The hotel is conveniently located within walking distance of the KLCC and other attractions. I loved that I could easily access the city center's various amenities.

Dining

8.0

Breakfast was a highlight, featuring both Malaysian and western options in a spacious and welcoming setting. Though I found dinner options to be a bit pricey, the quality was good.

Facilities

7.0

The hotel's facilities were decent, with a lovely heated outdoor pool that felt almost like a jacuzzi with its water jets. However, the need for room service and other common facilities like dry cleaning could be better represented.

William

United States, October 2024

6.6/10

I had a pleasant stay at Hotel Maya, highlighting its strategic location and spacious, clean rooms. However, my experience was marred by some noise issues and the absence of certain services like a spa or room service. Overall, it's a decent option for a budget-friendly stay near the city center.

Rooms

6.0

The Deluxe Room was spacious and tidy, though a bit dated. I appreciated the clean design and amenities. However, there were some noise issues from the lift and traffic outside.

Service

5.0

While some staff were polite, there were issues with responsiveness, particularly regarding reception service. I felt that more attention could have been given to my concerns during my stay.

Location

7.0

Hotel Maya is conveniently situated, making it easy to access popular spots like the Petronas Towers. However, my room view was blocked by the neighboring W Hotel, and I wished the hotel was clearer about these details.

Dining

8.0

The breakfast buffet was impressive, especially for vegetarians, with a lovely assortment of dishes. I particularly enjoyed the fresh fruits and the vegetarian options available.

Facilities

6.0

The hotel had decent facilities, including a pool, but I was disappointed by the lack of a spa or room service. The gym was small but serviceable for basic workouts.